We want our on-line customers to be happy with their on-line shopping experience with the F. C. Ziegler Company.

Returns are initiated by contacting our Customer Service Department at 1-800-331-4117 or email at sales@zieglers.com.

Return Policy:

1) Custom  Orders - that is, any garment or article that was specially ordered to meet non-standard specifications or request.  Some apparel item, by their nature, are custom items, e.g., birettas.

2) There is a 30 day return policy, so an item purchased more than 30 days ago is unable to be returned for a refund or exchange.

A "Return Authorization Number" is required and obtained from our Customer Service Department.  Also, any unique circumstance will be handled through this department.